Fair Use Policy

1. Purpose and Scope

The MyCourie logistics platform is designed to provide real-time coordination, dispatch, and routing features to professional courier companies.

This Fair Use Policy ("Policy") sets forth acceptable usage limits and operational standards to ensure platform stability, manage third-party API transaction costs (such as mapping and SMS gateways), and prevent unauthorized abuse.

2. Mapping, Geocoding & API Usage Limits

MyCourie incurs third-party computing expenses for live routing, reverse geocoding, and map tiles.

• No Programmatic Scraping: You may not use automated scripts, bots, spiders, or headless scrapers to harvest mapping coordinates, route optimization results, or geocoding data from the Platform.
• Standard Interface Routing: Route generation must occur through the authenticated user interfaces. Mass automated simulation of route optimizations outside normal courier operations is strictly prohibited.

3. Driver Geolocation & Ethical Telemetry

Real-time driver location tracking must be utilized strictly for legitimate delivery dispatching and client delivery updates.

• Duty-Bound Telemetry: Courier Service managers may only monitor driver locations during active delivery shifts. Tracking must cease when a driver clocks out.
• Zero Harassment Tolerance: Geolocation tracking may not be used to stalk, harass, or monitor personnel during off-hours or personal time. Violations will result in immediate tenant account termination.

4. Security, Join Codes & System Integrity

Our cloud database endpoints and authentication channels are monitored continuously for anomalous activity:

• Stress Testing & Vulnerability Probes: Performing unauthorized Denial of Service (DoS) tests, load stress testing, or security penetration scans against MyCourie endpoints or Supabase databases is strictly forbidden.
• Join Code Confidentiality: Courier Services are responsible for keeping staff and customer join codes confidential. Publishing join codes on public forums to facilitate unauthorized account creation is a violation of this Policy.

5. SMS Messaging & Telephony Fair Use (10DLC Compliance)

Dedicated virtual phone numbers provisioned through MyCourie are governed by strict carrier 10DLC regulations.

• Legitimate Dispatch Communications Only: Virtual phone numbers must be used exclusively for transactional courier operations: receiving client will-call orders, sending dispatch confirmations, and communicating real-time delivery status updates.
• Zero Spam / Prohibited Content: Unsolicited mass marketing, cold SMS sales campaigns, political messages, affiliate links, and adult content are strictly prohibited and will result in immediate number deprovisioning and account suspension.
• Mandatory Opt-Out Honoring: All tenants must respect client STOP requests. Our automated telephony system immediately silences outbound messages to unsubscribed numbers; attempting to bypass opt-out blocks violates federal TCPA regulations and this Policy.

6. Policy Enforcement

Tate Ellis Technologies LLC reserves the right to review usage metrics to detect violations of this Policy.

In the event of a violation, we may issue an advisory notice, temporarily throttle API throughput, or terminate the tenant's subscription without refund depending on the severity of the violation.

For questions regarding allowable API volumes or custom high-capacity routing plans, visit our Support & FAQ Page.